Telegram bots
We design a bot as a product: menu, states, data and handoff to a human. Buttons and copy should lead to a result.
Companies that want to take requests and answer customers in Telegram without manual routine.
Scenarios and logic
- Dialogue and menu
- Requests and notifications
- CRM and API integration
- Flood and abuse protection
What you get
- Working bot
- Scenarios and copy
- Admin notifications
Formats
Request bot
Menu, request flow, team notifications and CRM handoff.
AI answer bot
Knowledge-based answers, memory, human handoff and abuse protection.
What we need from you
- Scenario and message description
- Where to send requests
- API/CRM access
- Language and tone requirements
Boundaries. A bot does not fully replace a human; complex cases go to an operator.
FAQ
01Can the bot work without AI?
Yes. Deterministic flows are often more reliable and cheaper for standard tasks.
02How do you protect against spam?
Rate limits, anti-flood, input validation and an allowlist for admin actions.
03Who updates the copy?
Scenarios and copy are handed over as files/admin; updates are agreed with you.
Discuss a product.
Tell us about the task — we will propose a format and first step.